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8D and PDCA Training

8D 8D, also known as Global 8D, was pioneered by Ford Motor Company where they called it TOPS (Team Oriented Problem Solving). 8D gets its name due to 8 disciplines present in this approach, illustrated below:
  • D0: Prepare for the 8D effort
  • D1: Form the Team
  • D2: Describe the problem
  • D3: Interim containment action
  • D4: Root Cause Analysis
  • D5: Permanent Corrective Action
  • D6: Implementation and validation
  • D7: Prevention of failures
  • D8: Closure and recognition of the team

While the 8 Discipline process seems extremely simple, just by looking at the steps indicated, 8D juggles between inductive and deductive problem solving tools to arrive at a solution to fix problems. An individual needs to be get trained in 8D before he commences to apply 8D method of problem solving to his business process.

8D Training – The School of Continuous Improvement
  • Mode of training: e-learning
  • Man hours needed: 16 man hours
  • Body of Knowledge:
    • ERA (Emergency Response Action)
    • Bruce Tuckman’s FSNP model
    • 5WHY
    • Affinity Diagram
    • IS – IS NOT Chart
    • Root Cause determination process
    • Risk Assessment using FMEA
    • Solution validation
    • Proof of concept
    • Pugh Matrix
Certification requirements

The trainee needs to implement 8D Concepts learned on a real project in their companies. This project needs to be submitted for review with The School of Continuous Improvement. Based on successful review by our team of experts, a functional certification in 8D Method of Problem Solving will be provided to the trainee.

Please chat with us or speak to us at vishy@theschoolofci.orgfor more information.

PDCA – Plan Do Check Act

about-processPlan Do Check Act, the brainchild of the Guru of Quality Management, Dr. William Edwards Deming, is universal in application with all industries and of problems of all kinds. Here is an example of how you can use PDCA in your companies:

Example

Your company has released a software application for its customers. One month after the release the first problems are reported. You identify the problem, do something about it, check the effectiveness of the solution and fully implement the solution. By the end of this cycle, you would find the problem raised by the customer getting fixed.

Two months later, the customers raise another issue. Start all over again and repeat the same process.

The level of intuitiveness is very high in a PDCA cycle of problem solving. This allows one PDCA project to be completed within 15 days to a month, of course depending on the complexity of the problem.

PDCA Training – The School of Continuous Improvement

The School of Continuous Improvement offers a free awareness training module on PDCA approach to problem solving. Kindly speak to vishy@theschoolofci.org to get more details on the training module.

  • Mode of training: e-learning
  • Man hours needed: 24 man hours
Body of Knowledge
  • Problem/ CTQ Drill down
  • Cause and Effect Diagram
  • Process Mapping
  • Impact Analysis
  • Cost Benefit Analysis
  • The KT Matrix
  • Analytic Hierarchy Process (AHP)
  • Pareto Charts
  • Force Field Analysis
  • Solution validation tools
Certification requirements

The trainee needs to implement PDCA concepts, tools and techniques learned on a real project in their companies. This project needs to be submitted for review with The School of Continuous Improvement. Based on successful review by our team of experts, a functional certification in PDCA approach to problem solving will be provided to the trainee.

Please chat with us or speak to us at vishy@theschoolofci.orgfor more information.

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